V12 Finance

V12 Retail Finance
HiFix has chosen to partner with V12 Finance and we have added a selection of their flexible payment options to help you spread the cost. It helps to simplify your purchase and make bigger purchases more manageable. Choose V12 Finance at checkout, complete the on-line form and e-sign and you’ll get an instant decision, and then, that’s it.
V12 Retail Finance
Add your chosen products, must be over the value of £300.00 to your basket, choose V12 Finance at Check Out.
V12 Retail Finance
Select your choice of plan, complete short application form you’ll get an instant decision, e-sign then leave the rest to us.
V12 Retail Finance
Sit back and relax, HiFix will confirm your delivery date and email you with your shipping consignment number.

Frequently Asked Questions

Everything you need to know when shopping with HiFix using V12 Retail Finance.
Am I Eligible for Finance?
You must be over 18 years of age.
You must be a UK resident with at least 3 years continual address history.
You must be in full time employment, unless retired or a house person with a spouse in full time employment.
You must have a UK bank account capable of accepting Direct Debits.
You must have a valid Debit or Credit card registered in your name and to the home address on the application form in order to pay your deposit.
What Information Is Required?
Choose V12 Finance on our Check Out page, complete the online form and add an electronic signature. If your application is successful, you may be asked to verify your identity by authorising a 50p transaction against a credit or debit card that you own. This helps protect you and us against fraudulent finance contracts. No money will be taken from your card; the details are only used to check that they are valid and registered to your address. You'll need to e-sign your acceptance email as soon as possible to secure your delivery date.
How Long Will It Take for A Decision?
Most Applications will get an instant decision on whether your application for finance has been successful. In some cases, V12 Finance will need to look at the application in more detail before making their decision.
What If My Application Is Declined?
If your application isn't successful, you can still purchase the item in full via PayPal or with a valid credit or debit card. If your application is declined, it’s usually for one of the following reasons:
  • you do not meet the eligibility criteria;
  • adverse credit reference agency information;
  • your credit score;
  • you are considered to be overcommitted financially; or
  • your existing account performance with other lenders.
should you wish to appeal the decision made by the lender, it’s advised you obtain an up to date copy of your credit report before appealing to them directly. Due to data protection, all customer appeals must be made in writing to underwriting@v12finance.com or for more advice, call V12 on 02920 468916 for more information.
Can my order be delivered to somewhere other than my home address?
In order to safeguard our customers, orders that are being paid for by credit can only be delivered to your home address. has been approved, and a delivery address Once the finance agreement confirmed, it cannot be changed.
Can I Cancel My V12 Credit Agreement?
In line with Distance Selling Regulations, you have 28 days from the receipt of your order to change your mind about the purchase. If you wish to keep the goods but do not wish to proceed with the finance agreement, you must contact HiFix and pay for the goods in full using an alternative method, such as your credit or debit card. When the new payment has been received, HiFix will cancel your credit agreement and V12 Retail Finance will return your original deposit. If you don't wish to keep the goods, then you must return the goods at your own cost to HiFix in the same condition that you received them (please see our Returns Policy regarding the condition of returned goods). Once we have received the goods HiFix will cancel the agreement and V12 Retail Finance will return your deposit. We will not able to cancel the finance if the return falls outside of our returns period.

 

HiFix Legal Bits
  • HiFix is a holding of Hi-Fi Excellence Ltd
  • VAT No. 585 1698 93
  • Company No. 2540830
  • by Williams Commerce Ltd Williams Commerce