Our high performance picture quality assurance

Valid from Apr 1, 2018 to Nov 30, 2019

Samsung’s QLED and Premium UHD TVs with Dynamic Crystal Colour deliver exceptional High Dynamic Range (HDR) without being susceptible to screen burn. We are so confident in our screen technology that we can offer you a 10 year screen burn warranty.

This warranty is particularly impressive when you consider QLED and Dynamic Crystal Colour UHD TVs have 64 times more colours than conventional UHD TVs and achieve at least 1,000 nit* brightness levels to display the latest movie content just as the creators intended.

Purchase any 2018 Samsung QLED, The Frame or Premium UHD TV between 1st April 2018 and the 30th November 2019 from a qualifying retailer. 2017 QLED, The Frame and Dynamic Crystal Colour UHD TVs are still applicable for this warranty until 30th November 2018. Register your product within 90 days from purchase to qualify for the 10 year screen burn warranty. Terms and Conditions apply.

*MU8000/NU8000 & MU7000 82″ & 75″ have HDR Extreme not 1,000 nits.

What is Screen Burn?

So called screen burn or burn-in can happen when you display a fixed image, logo or ticker bar for a long period of time on screen. Some manufacturers’ warranties are not valid if you leave the same image on screen for a period longer than an hour. When screen burn happens the pixels become damaged and retain the colour that they have previously been displaying so called ‘image sticking’ or ‘ghosting’, this means the screen image or logo stays on the screen whatever content you are trying to watch.

Watching films, news tickers, sports channels with static logos and gaming can be more susceptible to screen burn. Be safe in the knowledge you can enjoy incredible Ultra HD HDR picture quality whatever you watch.

You can check out the FULL warranty and guarantee information on Samsung’s website HERE.