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| Customer
Feedback
what our customers think of us |
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At Hifix we try and provide the best
hifi product range and service that we can. Our sales team are always
on hand to answer your questions or to take your telephone orders.
Invariably there will be times when stock levels with the manufacturers
prevent us from fulfilling orders quickly but you can rest assured
that every order and back order we have are processed quickly and
professionally enabling us to get the products from our stock rooms
to your doorstep as soon as we can.
We must be doing something right as these emails prove!
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"Just a quick note to say I ordered the
above a couple of days ago; it arrived this morning: superb
service! I'm very pleased with the item.
Next time I'm after something, you'll be the first stop!
All the best & a Happy New Year"
R.B. from London |
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"Just a short note to say thank you for
your brilliant service. Cable ordered yesterday, arrived this
morning. Thanks again, will certainly use you again and recommend
you to others.
Best wishes"
R.T. from Essex |
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"Thanks very much you were very fast in
delivering, and the chap on the phone was very helpful. Thanks
again.
Regards"
M.K. from Derby |
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"Hi
May I thank you for the excellent service
and attention you have provided.
I shall be recommending you to my family & friends"
M.B.
from Essex |
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"Thank you for the above which was delivered
today. I am extremely
pleased at the service I have received and the quick response
to both my
query and delivery of the item.
Well done!!"
J.K. from London |
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"my Denon DM31 arrived today
many thanks for your prompt service it was good to be able
to speak to someone on the phone directly who can
answer questions and make a sale, rather than 5 options-waiting-patronizing
idiot-"wait till I find
out" CRAP,
companies should be kept to a controllable
size
Many Thanks"
A.B from Ayrshire
(acting like Victor Meldrew) |
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"Dear Hifix Team,
I placed an order with you for a NAD C542 CD Player last Monday.
The product arrived in good order within 24 hours or slightly
less! Thanks for a great service, am very impressed with both
price and speed of delivery. Will be pleased to return to you
in the future and recommend you to my friends.
Best Wishes"
G.E. from Glamorgan |
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"The Pro-Ject turntable which I ordered over
the phone at 3 pm on Monday 20 December was delivered the following
morning. In the light of the adverse publicity concerning items
ordered online etc for Christmas delivery which failed to arrive,
I think you should be congratulated for excellent customer
service."
G.W. from Kensington |
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"Hi.
Just a quick note to let you know that the Teac MKII DAB HIFI system I ordered
from
you, arrived safe and sound early this morning. Thank you for your excellent
service.
Thanks"
A.D from Peterborough |
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"Hello,
I would just like to thank you for your speedy & prompt
service in delivering my new Yamaha CDC85 player!
I received it this morning at 10.30 am, and now have the pleasure
of listening to it as I write this email.
Many thanks"
D.B from Bristol
(Happy Customer!) |
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"Dear Sirs,
I would just like to pass my appreciation for the outstanding
delivery of my recently ordered Mission MS6 Subwoofer. As a
new customer to you, I was surprised to find that today I took
delivery of the speaker given that I only placed the order
with you on Tuesday! This outperformed my perception as I believed
that I would be receiving the speaker after the new year.
To you all at HIFIX, I wish you all a happy and prosperous
new year.
Regards"
D.W from Kettering |
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"I would just like to say how pleased I was
with the service I received from your company. I ordered my
Denon SC-M51 speakers yesterday afternoon and they arrived
mid morning today! You were the lowest price I could find on
the internet and it's nice to see you do not add on the delivery
charge.
Thank you very much, I will certainly recommend you to my family & friends.
Kind regards,"
C.D. Guildford |
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"Thank you very much for pulling out all the
stops, to ensure I had my delivery before Christmas, as this
was a Christmas present.
Merry Christmas"
A.F. from Worcestershire |
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"Thank you for your excellent service. Two days
from order to receipt !!
Regards"
A.W. from Wiltshire |
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"Many thanks for your very efficient and helpful
service.
Regards"
A.F. from Barnet |
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