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ACOUSTIC ENERGY
ANTIMODE
APOLLO
ARCAM
ART VINYL
ATACAMA
ATC
AUDICA
AUDIO TECHNICA
AUDIOENGINE
AUDIOLAB
AUDIOQUEST
AVA MEDIA
BEAMAX
BEYERDYNAMIC
BLACK RHODIUM
BOSE
BOSTON ACOUSTICS
BOWERS AND WILKINS
BRYSTON
CHORD
CHORD ELECTRONICS
CONRAN AUDIO
CYRUS
DALI
DENON
DYNAUDIO
EPSON
GENERIC
GOLDRING
GRADO
GRANDVIEW
HI FI RACKS
HUMAX
ISOTEK
IXOS
JVC
KEF
KEN KREISEL SOUND
LEEMA ACOUSTICS
MARANTZ
MICHELL
MILTY
MISSION
MONITOR AUDIO
MUSICAL FIDELITY
NAD
NAIM
NEAT ACOUSTICS
NORDOST
OKKI NOKKI
ONKYO
OPPO
OPTOMA
ORTOFON
PANASONIC
PIONEER
PMC
PRIMARE
PROAC
PROJECT
PURE
Q ACOUSTICS
QED
QUAD
REGA
REVO
ROBERTS
ROKSAN
ROTEL
RUARK AUDIO
SANYO
SENNHEISER
SHARP
SME
SONOS
SONY
SOUNDMATTERS
SPENDOR
SPIN CLEAN
SUPRA
SVS
TAG MCLAREN
TANNOY
TEAC
TIVOLI AUDIO
VAN DEN HUL
WHARFEDALE
XITEL
YAMAHA

Delivery and order Information

	Orders received
	Delivery Charges
	Non delivery
	Enquiries
	Off-line ordering

Orders received
When we receive your order we process immediately and will confirm to you by email that the order has been received.

Stock allocation is then matched to your order and you are notified that your order has been processed and despatched. Orders received after 3pm are processed the following working day.

Delivery

Should a product be out of stock we will notify you of any delay and you will have an option to cancel.
No payment is taken from your credit card until we despatch the goods.

Small items up to 2kg (depending on bulk) are normally sent via Royal Mail, above 2kg we despatch via our couriers. All deliveries will be despatched to your home address and have to be signed for.

UK map Delivery charges
Free Delivery to UK Mainland.
Orders below 2.0 Kilograms in weight - Free Delivery. Charges of £8.77 will apply for orders above 2.0 kilograms in weight for the following areas:

Scottish Highlands
Outer Hebrides (HS)
Shetland (ZE)
Isle of Man (IM)
Isles of Scilly: TR21-25
Orkney (KW1-17)
Inverness-Shire (PH19-44)
Argyll (PA20-99)
Brodwick & Millport (KA27, KA28)
Morayshire (IV3-24, IV26-99)

Orders below 2.0 Kilograms in weight - Free Delivery. Charges of £12.00 will apply for orders above 2 kilograms to the following areas:

Northern Ireland (BT)
Republic of Ireland
Channel Islands (GY, JE)

BFPO
Orders below 2.0 Kilograms in weight - Free Delivery. Charges of £16.87 will apply for orders above 2 kilograms to all countries.

Track and Trace - trace your order

Royal Mail

Parcel Force

Non delivery
Should you be unavailable when our carriers make delivery, you will receive a notice telling you the telephone number and address of the distribution centre where you can pick up your package, or to contact them to arrange a further delivery. For your own security, please take a driving licence ID with you when you pick up your consignment.

Should your consignment be undelivered for more than 3 working days from the date of your despatch email please contact our Help Desk on 02476 631 707 and we will immediately investigate and progress chase for you.

Enquires
Our friendly team is on hand to provide expert advice and fast order processing so just telephone one of our trained sales advisors who can help you with any queries you may have about our range of products and services. We are a high-tech performer in a high-tech industry offering pioneering levels of customer service with low prices and we wish to sustain exceptionally strong customer relationships.

Our team can advise on selecting products that will best match your existing equipment or can recommend cables and interconnects to obtain the best out of your system or products to improve sound quality. What ever your query, before you buy or after you have purchased we will do our best to satisfy.

Should our web site not feature a product that you may be interested in, just let us know, we may still be able to help.

To get in touch with us, just click on our Contact Page and we'll be happy to help.

Off-line ordering
Should you have any concerns in regard to transferring your credit card information over the internet our sales advisors are on hand to receive your telephone order - please quote the product description and SKU code as shown on each product page by clicking the Order by Telephone Button and we will process your order immediately.

Goods can also be ordered via post, payment can be made by cheque or bank transfer. Please refer to our Contact Page for full postal address and bank details.

Terms and Conditions